Terramar, a success story since 1994

Terramar nació en Los Cabos el 6 de enero de 1994 como una empresa de transporte y el 17 de septiembre de 1996 evolucionó como DMC, Destination Management Company.
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Terramar was founded in Los Cabos on January 6th, 1994 as a transportation company and on September 17, 1996, evolved into a DMC. After several years and a change of general management, the company has grown in the tourism sector by offering multiple services through different brands and divisions including Transportation, Meetings and Incentives, Events, Activities and Tours, Wholesale, Media Center, Marketing Services and Vendor Management.

In addition, other sister companies under the same management merged in 2012 as Corporativo T3, the name of our corporation. The sister companies were Terramar, Cabo Tenders and Tropical Tours. The same year, Terramar broke through as the only company offering PCO services in Los Cabos as well as opening a new destination in Panama that provided the same level of service.

Due to numerous requests from our existing customers, in April 2016, Terramar opened a third office in Cancun, serving the Cancun and Riviera Maya destinations. Terramar Cancun offers Destination Management, Professional Conference Organizers, Incentives, Meetings, Events, Transportation, and Leisure Services.

Conquering a new destination

In 2018, our operation in Puerto Vallarta became a reality. By expanding our definition of quality around the Mexican territory, we are making a difference.

Elevating our quality standards and commitment to service at a global level

With offices in Los Cabos, Cancun and Panama, we are celebrating the acquisition of Cappa & Graham, Inc., a DMC Network Company based in San Francisco, CA. Cappa & Graham specializes in full-service event planning, destination management and meeting services throughout the Bay Area, including Napa, Sonoma, Monterey and Sacramento.

“As members of the DMC Network, we’ve enjoyed a long-standing relationship with Cappa & Graham,” said Sunny Irvine, Managing Partner of Terramar. “I admire their reputation as an industry leader and have always been impressed with the level of creativity they offer. We’re always looking for ways to continue growing the Terramar family and see this merger as the perfect fit for our brand.”

“Everyone at Cappa & Graham is beyond excited for this new adventure,’’ said Matt Cuevas, former owner of Cappa & Graham, Inc. “We want clients to know it’s business as usual in terms of daily operations, but now we’re backed by the immense resources of a trusted partner with a global presence. Together with Terramar, we look forward to the years ahead.”

Matt Cuevas will now serve as General Manager of the San Francisco office, while working closely with Sunny Irvine on matters of strategy and growth.

For more than two decades, Terramar has been committed to building the exceptional events, creative proposals and once-in-a-lifetime experiences that are now synonymous with the company.

About Cappa & Graham, Inc.

Cappa & Graham, Inc., a DMC Network Company, is a boutique provider specializing in full-service event, destination, conference and meeting services throughout San Francisco and the Bay Area. Its ethos is rooted in a commitment to client satisfaction and applies to every project, regardless of size or budget. With nearly 40 years of industry experience, Cappa & Graham takes pride in its reputation as a hospitality leader.

Terramar, a DMC Network company, is a master in meetings and incentives.

We offer our experience, destination know-how and expert local services for the success of your event. Our seasoned sales team works from consultancy, planning, site selection, program design, hotel and air reservations, registration websites, transfers and activity reservations to the final billing and proper statistics.

Our own websites will make everything easier, from registration to payment. Dedicated staff at the hospitality desk will answer any questions and help all participants onsite. We are a team and an extension of you.

Some of our services include:

  • Venue research, evaluation and negotiation
  • Conference logistical management
  • Program management
  • Budgeting management
  • Social program services
  • Promotion of the event
  • Travel and accommodations

Terramar Incentive Division is the most complete and professionally managed in all our destinations. Our sales staff is made up of seasoned veterans that will no doubt meet all your needs with the best possible options. Whether you are looking for an intimate setting to host a dinner for your top achievers or looking to pamper them with activities and spa treatments, you are sure to find what you need at Terramar.

Program Planning & Design

Your Terramar sales manager will work closely with you to plan and design your program to meet your requirements. These services include Destination Analysis and Consultation Programs, Content Development, Budget Management, Theme Design, Customized Group Activities, and Media Production, including newsletters and a custom program registration website with video.

Ground Services

As soon as your plane touches down, the Terramar Operations & Transportation staff will take care of all your needs including
Airport Arrivals and Departures, Ground Transportation, Bilingual Travel Staff, and Hospitality Desk Services.

Group Activities

Terramar prides itself on our ability to come up with unique programs and services that your group may require. These include Team Building Activities, VIP Services, Spouse Programs, Wellness Programs, and Personal Growth Seminars.

Room Gifts

We work diligently to provide you with a unique offering of Mexican or Panamanian handicrafts as well as more practical gifts your group will enjoy during their stay. If there is something you have in mind that is not in our showroom, we will source this for you to the best of our ability and get back to you in a timely manner.

Graphic Design & Printing 

Our in-house Media Center offers graphic design, printing and marketing services. Top-of-the-line printing equipment allows us to work with formats as small as business cards to large format posters and signs, as well as magazines. Send your event materials digitally such as program booklets, day-by-day calendars, signs, and menus and we’ll print them right here. No need to print or finalize materials until close to the program. Save on time, customs broker and shipping fees and airline charges! The Media Center can also make custom program websites where your clients can have access to all the relevant information.

Our mission is to make sure we create unforgettable experiences at all our destinations

One of our most client dedicated services is Tour & Travel. This is the area in charge of the operation (logistics) of the passengers booked through the Associated Tour Operators Agencies. Staff provides high quality services in transportation, excursions and personal assistance within the main hotels of the destination.

The adventure begins when our representatives greet passengers with a warm welcome at the airport by providing essential information about our services and the destination. First, we make sure our guests feel at home then we transfer them to the different hotels where a destination expert receives and assists them throughout their entire stay. By suggesting all possible options, we make sure the passengers enjoy their trip to the fullest. We book their excursions, provide support when there are incidents and emergencies, orient them to the destination, confirm flights, and schedule transportation for the return to the airport.

Service is our trademark

Nowadays, we are one of the few human contacts left that help customers with their vacations. Our representatives offer warmth, safety, and quality service. With speed and accuracy, we arrange tours and activities and provide a wealth of knowledge about the destination. Staff doesn’t just sell excursions. Instead, we help passengers invest in amazing vacation memories. Our representatives are your friends, coordinators and personal concierge.

We will make sure you create unforgettable experiences at any of our destinations.

Terramar, delivering unparalleled service!

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